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Can ‘paid for’ mentions ever be objective?

13 Oct

101shortbreaks
Interesting salvo of activity in the last couple of days. I got an email from Mark Hodson who knows a thing or two about travel SEO (there Mark you owe me a link) as well as being a respected travel writer. Along with another of the Sunday Times regular travel writers David Wickers, he set up 101holidays earlier this year.

It's a simple, clean site that aims to offer an easy to navigate list of carefully selected tour operators for people in the 'inspiration phase' of looking for a holiday. It's one of a new breed of websites that's evolving from the chaotic stew of on-line travel content sites that travel writers are creating or contributing to in the hope of somehow earning an income from their trade now that print is more or less dead. I reviewed 101holidays in an earlier post.

And it must be relatively successful as they've now launched companion site 101shortbreaks. (Bets on what will come next? Chaps I sincerely hope you have bought the domain names for... 101cruiseholidays, 101skiholidays etc.) Mark I think(?) would be the first to admit that the site makes money by charging the 101 operators an annual fee to be featured on the site. As I understand it this is the main way that Alastair Sawday makes his money - all the hotels featured in his guidebooks/website pay to be included. (If I'm wrong here, I'd be delighted to be corrected.)

At the same time, Matthew Teller posted on his blog about a way he is experimenting with to try and earn income as a travel writer. He suggested to two editors of online travel sections of newspapers that as they didn't have budget to pay him, he would ask the tourist board of the country he was travelling to if they would pay him instead. Both editors refused the idea, suggesting that it would undermine their credibility. I commented on Matthew's blog that I'd just do the deal with the tourist board and not tell the editor concerned. I fail to see the difference between the tourist board paying for a travel writer to stay in hotels, dine in restaurants (it often comes out of their marketing budget rather than the establishment absorbing the cost) and paying the writer some additional 'expenses' for his time. The editor remains totally free to edit and revise any copy submitted.

Interestingly the Federal Trade Commission in the USA has recently ruled that "bloggers who make an endorsement must disclose the material connections they share with the seller of the product or service." (eg: you get a free night in a hotel, you need to make this clear if you then review it.) This has caused all sorts of debate in the blogosphere - both for and against. Does this suggest a future where every travel feature on-line requires a disclaimer at the end of it?

So - does the fact that content has been paid for by the company
featured mean that the integrity and credibility of that content is
compromised or not? 

And... are we so far down the line... with so much of travel sections these days being written off the back of press trips which are organised specifically to push a particular product from a particular company - that it really makes no difference anyway?

How do you make money from a blog?

5 Oct

If you follow my twitter feed, you'll know that I'm one of the columnists for new travel tech media website Tnooz. Agreeing to do this gig took some thinking. I get no remuneration for doing it (yet). And you know how much I HATE free. Shouldn't I stick with what I'm doing on Travelblather instead? Writing for Tnooz though gets me a far bigger audience - which is nice - and a degree of credibility that I didn't have before.

My first post on Tnooz evoked quite a lot of comments - it's titled The Internet Is Ruining Travel Journalism. One of the comments was from Christine Gilbert - who writes an interesting blog called Almost Fearless. (In July 2008 she quit her high-powered job, sold her stuff and dedicated herself to travelling and blogging about her experiences.)

Her comment on my post (slightly abridged - underlining mine):

.... your personal site, (ie this one, Travelblather) could be making you $1000/mo. You’re a great writer, you have the credentials and you write interesting posts. So why aren’t you one of the most popular travel writing blogs out there? Well it’s on typepad, you don’t update often enough and you need a new design. If you networked a bit with other bloggers, then you’d start building a loyal and rabid following. Heck, when you do post everyone comes running… but you don’t take it seriously as a way to make money.

That’s the problem with all travel journalists who complain about the internet– they don’t actually take it seriously. Meanwhile, people with no journalism background are building sites and doing well, because they think about it completely differently.

Some challenges, some nice compliments and some pertinent advice. I do actually take what I write here really seriously. That's partly why I don't post that often. I only want to say stuff, when I feel it's worth saying. I take time to write posts. Partly I think because I am a journo at heart, I craft stuff and tinker with it more than perhaps I need to. Do I think about this blog differently from someone like Christine? That's a really interesting question for consideration sometime... Does having a more focussed financial imperative mean the content suffers? I honestly don't know. (Interestingly Christine doesn't run ads on her blog - instead she chooses to let people make a donation via Paypal should they want to.)

Sure I'd really like this blog to earn me that $1000 a month. I do wonder if Christine really is earning $1000 a month in donations - but she has over 3000 readers subscribed to her RSS feed and 30,000 followers on Twitter... so maybe she does.

I have no idea how to monetize this blog... I use Google adwords and that gets me about $2 a month.

Other bloggers in this space are clearly thinking along similar lines.

Christine seems to suggest in her comment that it's about posting more, using a better platform (ie Wordpress) and networking. Is that really all it takes? (Actually, that could be a lot of work - networking could be a full time job I guess.)

So... can anyone help me? If someone can help me migrate this blog to Wordpress (keeping the current URL structure so I don't lose links) and show me how to set up proper advertising deals or find other ways to earn income I will share revenue from the site 50:50 for the first 6 months. Assuming Christine's numbers are correct that would equate to around $3000.(Heck if they really do help me I'll share income for the first couple of years. Seriously.)

Assuming anyone is prepared to share their secrets of monetization... I'll of course post about it here. (Unless they are so fantastic I become RICH.... Cue manic laughter, fade to black etc.)

Tips for updating a guidebook

22 Sep

Seville_dbd

Well. It seems hard to believe, but my Day By Day Guide to Seville has been on the bookshelves of all good booksellers (apart from branches of WHSmith at airports and rail stations) for nearly two years now. So it's time to update it for the 2nd edition. This will be the first time I've updated a guidebook. I'm due to have a kick off meeting with my editor soon and doubtless he'll give me advice and guidance. But here's my thinking in the meantime. I'd be really interested to hear from other guidebook scribes about what they do. I'll then aim to summarise the comments in another post sometime.

Checking Maps - the Day by Day format is very map heavy. Every hotel, shop, restaurant and attraction is pinpointed on a map. There are 31 maps, with roughly 400 establishments marked on them. I could divide the city up into blocks and literally walk the streets ticking everywhere off. I reckon it will be quite a complicated task. I will need to cross check all the different chapters in the book as I walk down a particular street to tick off each shop, bar, hotel etc. Or else I could just call them all on the phone and check the details by phone - would that do? I do need to verify opening hours, credit card acceptance etc.

Adding New Places - I know there are several new hotels that are good that have opened and doubtless there will be new restaurants too. I will ask the Seville Tourist Board office, but they are not over-helpful. I will also ask the Seville Hotels and Restaurant Associations. Who else?

Revising the Layout - the Day By Day format is quite prescriptive. It's all about walking tours. I think it's highly unlikely that I will drop a tour and insert a different one in its place. But should I do something a bit more radical and make clear to my publisher I've made changes and show a potential purchaser that this is a new edition?

How long will it take? I reckon it was a good three months of research and writing to do the first edition - which ran to about 40,000 words. Plotting the places on maps was particularly time-consuming, but now that the maps are all done it should be quite quick to strike out places that have closed and add in new ones. I guess re-jigging the map keys will be a bit tedious. I hope to get the second edition done in 6 weeks quite possibly 4. I plan to spend at least 3, maybe 4 weeks on location. Do I need to spend that long there?

That's the sum total of my thinking so far. It would be brilliant if other guidebook gurus could share their thoughts about the best way to go about updating a guidebook.

We’ve STILL no idea where to go

8 Sep

Whichway I had a really interesting chat across the office with a couple of colleagues this afternoon. Both were bemoaning the fact that they are trying to get organised and book summer holidays for next year after leaving it to the last minute this year and not having very good experiences.

Neither of them had the first idea where to go to online to find inspiration.

As the resident travel 'expert' (their words not mine!) I was duly consulted about the ideal place for a really sunny beach holiday in Europe in mid-summer that would work well for kids and wouldn't be too resort-like and would be pretty cheap.

Simonseeks, vtravelled, travelmuse, thetraveleditor, tripbase, tripwolf - there are a good number of contenders for the content crown for travel holiday research, but the guys in my team (who work for a web and social media company!) hadn't heard of any of them. And frankly they wouldn't trust them if they did. And having tinkered with all of them I wouldn't either.

How about Trip Advisor? "No way... can't trust the reviews on there" I was told. One of my colleagues uses The Guardian's travel pages - he reads the Guardian on a regular basis and feels he can trust it. The other uses Flickr at the moment as her best research tool for holiday destinations. "At least that way you get a real idea of what a place looks like" she said.

I'm sure that the problem right now is that what sites there are out there online that are trying to provide inspiration for the research phase of booking a holiday are still way too general and way too new to be much use to anyone. Just to see I tried Travelmuse's inspiration tool. It suggested Lisbon, Nice and Naples as beach holidays for a family. Pretty hopeless. 

I'm doing some more detailed reviewing of research and inspiration tools which I'll share on another post soon.

In the meantime, the thing that we kept coming back to is Amazon's tool that tells you 'people who bought this book also liked....' There's some interesting discussion about the problems of creating a tool like this for travel on Stephen Joyce's excellent T4 blog. As he points out... it's just not that straight forward with an infrequent and complex purchase like travel:

'People who booked the Fairmont Vancouver also booked... 'another hotel in Vancouver'  - What do I need another hotel for!?

'People who booked a flight to Amsterdam also booked... a flight to Berlin' -
Yes, but I'm going to Amsterdam, so what's the use of that?

He has his own technical suggestions which you can read about on his post, but for me it's all about people like me.

Both the Travel Editor and vtravelled attempt to profile users to match them to other users or specific content, but for now neither has enough content or users to really make this work.

Now... if Trip Advisor could tell me not just which hotel was the most popular in a place, but which hotel was most popular amongst married, adventurous travellers with no kids yet who don't mind spending a bit for something genuinely different... (ie people like me!) THAT would be useful. Interestingly for Trip Advisor it's probably too late now... I doubt the demographic information the site holds for its many millions of reviewers is anymore detailed than what sex they are.

Where would you suggest for my colleague who wants a good value beach break that's hot and sunny in summer, couple of hours flying time, Ok for kids but not a huge beach resort? (I suggested Mallorca.)

Related link: Timesonline: Is the perfect travel website out there?
PIC:by Flickr user Dano

A connected world means fewer connections

4 Aug

It's been years since I spent serious time just being a tourist - particularly a backpacker. But I find myself now in Sarawak in Malaysian Borneo where I recently stayed in a really well set up hostel called Singgahsana Lodge in Kuching. It felt pretty weird mixing with a bunch of significantly younger backpackers. 

The vibe wasn't that different, the clothes pretty much the same, but one thing had changed immensely.

The moment we walked into reception I could here the tones of a rather poshing sounding girl chatting on her mobile. I couldn't help ear-wigging the conversation. I sounded like she was talking to her mum about how much someone or other was winding her up and what to do about it. Over in the corner a couple of people were using their laptops and netbooks to surf the net wirelessly. There were mobile phones everywhere and I counted 5 PCS for internet access.

12 years back when I was backpacking properly, I still used Post Restante. There was an incredible sense of excitement about pitching up in say Bangkok and finding my way to the central post office. Asking if there was anything for 'Head'. The guy behind the counter would rummage through umpteen boxes and, just sometimes, crumpled and grubby, there'd be an envelope for me from home. Often I'd not read the letter it contained straight away, but would take it somewhere like a cafe or bar and pore over the pages... fantastically self indulgent... a momentary reminder that whilst the place I was visiting might feel like home now I'd been there so long, I was actually a foreignor still very much in a strange land. I had roots elsewhere.

But I'd go pick up mail maybe once a fortnight. And that was it... no more contact with the world outside my immediate environment. And I loved it that way - the sense of almost losing yourself in another place, another culture - the possibilities for being someone else, living a different existence for just a short while were immensely exciting.

Today I visited a cultural village where they put on a show of traditional tribal dances. I was again struck by the technology. One guy was playing golf on his iPhone. Another bloke was videoing the whole show - watching the real world through barrier of the LCD screen of his camera.

Technology is of course so empowering and enabling, but I'm becoming slightly smug about the fact that my mobile phone provider hasn't enabled roaming (despite my request to them to do so). I think I'm going to just call the voicemail and change the message to say I'm not in the country, don't leave me a message.

Travel for me is much about making connections with people - other travellers, locals, people in the travel industry. It's about lots of other things too - but ultimately it's people, what they do differently, what they think differently from me. And wondering what it would be like if I could be them for a day and live in their world for just a while. A sense of detachment, or otherness - I know I'm beginning to sound a bit overblown here... but what the heck... you could almost call it existential.

These days every hotel or guesthouse - no matter how far flung - is wired for email... so tempting to 'just check' and see if anything new has dropped into the in-tray.

But it's so distracting, so unnecessary. I have limited time here in a fascinating place...

Is technology killing the reality of travelling? Does a more connected world mean fewer real connections? I think so. Do you?

(Of course the ultimate irony is that to post this I've used the very technology I'm criticising)